The Laramar Group LLC

Community Manager - Naperville/Aurora

Job Locations US-IL-Naperville
ID
2021-1741
Category
Property Management/Real Estate
Type
Regular Full-Time

Overview

Who is Laramar? Founded in 1989, Laramar has grown from a small real estate investment company to a distinguished national real estate investment and property management corporation with a multi-billion-dollar portfolio. For nearly 30 years, Laramar has managed a wide range of properties from high-rise urban to small building to suburban garden-style.

Why should I work for Laramar? Laramar delivers an unparalleled level of service to the real estate industry and our success is attributed to our people. We have a well-trained team of real estate professionals who love their work and honor their commitment to our clients and our residents. If you are seeking a position where your enthusiasm, passion, and creativity are welcome, join the Laramar team!

Are there perks?  Yes! Laramar offers excellent medical/dental/vision insurance, flexible spending accounts, Company paid life insurance along with paid short and long-term disability insurance, paid holidays, a generous paid time off program, zero dollar premium medical coverage for employees, and a 401k with Company match. We offer a 20% housing discount if you live on site!

The Community Manager is management level position and is responsible for managing assigned community in accordance with Company policies and through instructions from Regional Manager. Additional responsibilities include supervising Assistant Managers, Leasing Consultants, Maintenance Supervisor and Assistants, Housekeepers, Porters, Painters, and Courtesy Officers.

SKILLS AND ABILITIES:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Embodies Laramar Core Values
  • Strong oral and written communicator
  • Positive attitude, organization with strong attention to detail required
  • Participate in proactive team efforts to achieve departmental and company goals
  • High level of professional communication, customer service, organizational, administrative, and time management skills
  • Ability to learn, adapt to, and excel at company software and potential changes     

Responsibilities

  • Always maintain high quality customer service
  • Oversee and directly manage operations to ensure property occupancy and revenue are maximized
  • Follow budget constraints while ensuring property quality is as high as possible
  • Document up to date financial goals, expenditures, owners’ reports, and income accurately
  • Oversee leasing process for properties by reviewing, approving, and managing prospective applications, pricing, and renewals
  • Oversee highly skilled staff through hiring, training, and performance management
  • Leads team members through regular meetings and communication touchpoints, using in-person, phone, and/or video to connect
  • Maintain high quality resident relations (via in-person, written, phone, or video communication as appropriate) by working with owners to ensure high retention rates, successful owner functions, address complaints and concerns in a timely manner, and adherence to company policy, state, and local laws
  • Demonstrate a safe, clean, and productive work environment while also ensuring staff follow the same standards

SUPERVISORY EXPECTATIONS:

Directly supervises one or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and disciplining employees; addressing complaints, concerns; and resolving problems.

Qualifications

  • Must have high school diploma or equivalent certification, College degree in related field is viewed preferably
  • At least two years’ experience in residential property management or related field is required
  • Additional managerial experience is required
  • Must have medium to high level of knowledge and comfort with MS operating systems such as: Excel, Word, and Outlook
  • Must be able to read, write, and communicate in English and perform basic to moderate levels of mathematic functions.
  • Position requires acceptable motor vehicle driving history, valid and free from restrictions, and must and appropriate vehicle insurance coverage
  • Must be able to successfully pass a background check and five panel drug screen

Physical Demands and Work Environment: (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to ⅓ of working time, "regularly" means between ⅓ and ⅔ of working time, and "frequently" means ⅔ and more of working time.)

  • The work environment is a typical residential-multi family environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with staff, clients, and vendors.
  • The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing this job's duties, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms, stoop, kneel, crouch, or crawl.
  • The employee must regularly lift and/or move up to 20 pounds and should do so in a sound and safe manner. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The above statements reflect the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation

 

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